FAQ

68/54 John St, Salisbury 5108
0450 761 539

3/4 Collins Parade, Hackham 5163
(08) 8384 4406

We accept major credit cards such as Visa, MasterCard and American Express.We also accept payments via PayPal. You can select either option during checkout.

No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.

No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.During Checkout, our shop has the option of using PayPal or Seamless Checkout with Stripe. Both PayPal and Stripe consider security of your payment info to be a top priority and use the latest, most secure encryption to make sure your payment information stays yours. To get into the nitty-gritty, check out PayPal and Stripe’s info on security measures.

Yes, but we screen the companies who are interested in carrying Rub & Grub products. We want to make sure that Rub & Grub is a good fit for the companies with which we work. If you would like more information, please contact us and include some background information about your shop / company.

Customer satisfaction is of the utmost importance to us. Unused / unopened products can be returned within 30 days of delivery. Returns must include a receipt or proof of purchase. If a product is defective, it will be exchanged for a new product at no additional charge. Refund / exchange is not guaranteed and is subject to our review of the returned product.

Not at the moment. We're working on getting them added.

We only post orders within Australia but are looking into international distribution options.

As our seasonings are made by hand, handling time is approximately 24-48 hours. Orders are typically delivered within 5-10 business days.

Shipping costs will vary. It's calculated by the weight of your order and postage location.

If you have further questions, please feel free to contact us.