Last updated on 28th May 2023


This document outlines the privacy policy of Rub & Grub Pty Ltd (referred to as "we," "us," or "our"). We value your privacy and have created this policy to explain how we store, maintain, use, and disclose personal information in accordance with Australian privacy laws.

By providing personal information to us, you consent to the storage, maintenance, use, and disclosure of personal information as described in this privacy policy. We may update this policy from time to time, and it is recommended to regularly check our website for the most current version.


The personal information we collect may include:
  • Name
  • Mailing or street address
  • Email address
  • Social media information
  • Telephone number and other contact details
  • Age
  • Date of birth
  • Credit card or other payment information
  • Information about your business or personal circumstances
  • Information in connection with client surveys, questionnaires, and promotions
  • Device identity and type, IP address, geo-location information, page view statistics, advertising data, and standard web log information
  • Information about third parties
  • Any other information provided by you to us via our website or online presence, or otherwise required by us or provided by you.


We may collect personal information directly from you or from third parties, including when you:
  • Contact us through our website
  • Receive goods or services from us
  • Submit any of our online sign-up forms
  • Communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Facebook, or Twitter), or other means
  • Post a review, rating, or comment on our website, social media page, or other user-generated content on our websites
  • Invest in our business or inquire about a potential purchase in our business.
We may also collect personal information when you use or access our website or social media pages through web analytics tools, cookies, or similar tracking technologies. Cookies are small files that store information on your computer, mobile phone, or other device and allow us to identify when you visit different websites. You can disable cookies in your web browser if you do not wish information to be stored as a cookie.


We collect and use personal information for the following purposes:
  • Providing goods, services, or information to you
  • Record keeping and administrative purposes
  • Providing information about you to our contractors, employees, consultants, agents, or other third parties for the purpose of providing goods or services to you
  • Improving and optimizing our service offering and customer experience
  • Complying with legal obligations, resolving disputes, or enforcing agreements with third parties
  • Sending marketing and promotional messages and other information that may be of interest to you, including direct marketing communications via email, SMS, social media, or mail (in accordance with the Spam Act). You can opt-out of receiving marketing materials by using the provided opt-out facility.
  • Sending administrative messages, reminders, notices, updates, security alerts, and other requested information
  • Considering employment applications.
We may disclose your personal information to cloud providers, contractors, and other third parties located within or outside Australia, ensuring they handle the information in a manner consistent with our practices.


We take reasonable steps to secure and protect your personal information from misuse or unauthorized access. Our information technology systems are password-protected, and we employ administrative and technical measures to safeguard these systems. However, we cannot guarantee the security of your personal information.


Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies before using them.


To enhance your experience on our site, we may use cookies. Cookies are small text files that our site may place on your computer to remember your preferences. Most major websites use cookies. You can refuse the use of cookies by adjusting your browser settings, but note that this may limit the functionality of our website.


If you wish to request access to or correction of the personal information we hold about you, please contact us using the details below. We may need to verify your identity before providing the information. In some cases, we may be unable to provide access to all personal information, and we will explain the reasons for this.

If you believe that any personal information we hold about you is inaccurate, please contact us, and we will take reasonable steps to correct it.


If you have a complaint about how we handle your personal information, please contact us using the details below. We will promptly investigate your complaint and respond to you within a reasonable timeframe.


For further information about our privacy policy, to access or correct your personal information, or to make a complaint, please contact us at: